1. Refund Eligibility
Eligible for Refund
- - Analysis has not started after payment (full refund)
- - Analysis failed due to a system error (full refund)
- - Analysis not completed within 24 hours due to service issues (full refund)
Not Eligible for Refund
- - Analysis completed successfully and results are available
- - Subjective dissatisfaction after viewing free results and purchasing premium
- - Issues attributable to the user, such as poor image quality
2. Refund Process
- Request: Send your order number and reason to help@jocoding.net
- Review: Eligibility verification within 1-2 business days
- Processing: Refund completed within 3-5 business days after approval
3. Payment and Data
Payment information is processed through trusted payment processors. The Service does not store sensitive information such as card numbers.
4. Contact
- Service: AI Animal Face Test
- Company: JoCoding, Inc. (Delaware C Corporation)
- Email: help@jocoding.net